Support

Q: When can I reach IronCAD support?

Support for IronCAD is through our help desk portal , where you can easily create a ticket. For urgent matters, please call the number listed on your reseller’s contact page .

Create a ticket

Create a ticket to get technical and drawing help.

Create a ticket

Remote support

We look with you when remote assistance is required.

Remote support

System requirements

Review the required specifications and recommendations.

System requirements

Basic Items

Review the required specifications and recommendations.

Basic Items

Product updates

View all product updates for IronCAD and Para-Flex.

View updates

Working with IronCAD

The platform that connects talent and opportunities in the world of IronCAD.

To platform

FAQ

View all frequently asked questions about IronCAD and extensions.

View all FAQs

How do I copy my settings to a new version of IronCAD?

You can easily take your settings with you to a new version of IronCAD. The video below explains step by step how to export and import settings.

How can I receive the latest updates from IronCAD?

With a valid Armor Advantage support contract, you will always receive the latest updates and upgrades to IronCAD. This way, you are continuously working with the most current and stable version of the software.

What does the Armor Advantage support contract entail?

The Armor Advantage contract provides both technical and drawing support. You receive the latest updates and upgrades to IronCAD and access to an additional home working license. This contract ensures that you are always working with the most up-to-date software and have immediate support if you have questions or problems.

Is my computer compatible with IronCAD?

Whether your computer is compatible with IronCAD depends on the hardware and software you are using. Please refer to the system requirements to check if your PC is suitable.

Is my video card compatible with IronCAD?

In principle, any video card will work with IronCAD. However, performance depends heavily on the card’s computing power. For the best experience, we recommend NVIDIA Quadro video cards.

When can I reach IronCAD support?

Support for IronCAD is through our help desk portal, where you can easily create a ticket. For urgent matters, please call the number listed on your reseller’s contact page.